Terms of Service

1. Acceptance of Terms

By accessing and using SkillForge Academy's website (skillforge.co.uk) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

SkillForge Academy is operated by:

3. Service Description

SkillForge Academy provides online educational courses and related services. Our platform allows users to:

• Browse and enroll in online courses
• Access course materials and content
• Track learning progress
• Receive certificates of completion
• Contact instructors and support staff

4. User Accounts and Registration

To access certain features of our service, you must register for an account. When you register, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Update your information as necessary
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Course Enrollment and Access

When you enroll in a course:

• You gain access to the course materials for the duration specified
• Access is personal and non-transferable
• You may not share your login credentials with others
• Course content may not be redistributed or resold
• We reserve the right to update course content

6. Payment Terms

Payment for courses is required at the time of enrollment. By making a payment, you agree that:

• All fees are stated in British Pounds (GBP) unless otherwise specified
• Payment is processed securely through third-party payment processors
• You are responsible for any applicable taxes
• Prices may change without notice for future purchases

7. Refund Policy

We strive for customer satisfaction while maintaining fair policies:

• Refund requests are evaluated on a case-by-case basis
• Factors considered include course completion percentage and time since purchase
• Technical issues preventing course access will be addressed promptly
• Refund decisions are at our discretion
• Processing of approved refunds may take 5-10 business days

To request a refund, contact us at [email protected] with your order details and reason for the request.

8. Acceptable Use Policy

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Share copyrighted course materials without permission
• Create multiple accounts to circumvent restrictions
• Use automated systems to access the service
• Harass other users or staff members

9. Intellectual Property Rights

All content on our platform, including courses, text, graphics, logos, and software, is owned by SkillForge Academy or our content providers and is protected by copyright and other intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works
• Reverse engineer or attempt to extract source code
• Remove copyright or proprietary notices
• Use our content for commercial purposes without permission

10. Disclaimers and Limitation of Liability

Our services are provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Specific learning outcomes or career advancement
• Compatibility with all devices or browsers
• Accuracy of all information provided

To the maximum extent permitted by law, SkillForge Academy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

12. Termination

We may terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe:

• Violates these Terms of Service
• Is harmful to other users or our business
• Violates applicable laws or regulations

Upon termination, your right to use the service will cease immediately.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes indicates your acceptance of the new terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: